Supporting small business in Woollahra

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Message from the Mayor

We know our local businesses have been hit hard during the pandemic and that small businesses are a vital part of our local community. Together we can help support our small businesses by shopping locally.

We are keen to continue the support we have already offered to small businesses, and this starts with finding out their priorities which will help inform our response. We also want to know the best way for Council to communicate with our small business owners.

We'd love to hear from local small businesses and invite them to complete this short survey. All responses will go in a draw to win a 1 hour free business coaching session.

Survey closes Friday October 30 2020

Susan Wynne - Mayor of Woollahra


Our support for local businesses

Woollahra Council was one of the first Sydney councils to move quickly in providing support to small businesses in March. To help reduce the economic impact of COVID-19 we launched relief measures valued at more than $5 million including:

  • Rent relief for 6 months for all small business tenants of Council-owned premises
  • For the same period, no fees charged to any small business in the local government area for health, hygiene, licensing and fire safety inspections
  • A waiver on all outdoor and footpath dining fees until December 2020
  • Parking meters were switched off to provide relief for customers in local commercial centres. Time restrictions still apply
  • We promoted Government economic stimulus packages and grants and installed colourful street banners for our commercial centres.

On 24 August Woollahra Council resolved to further support small businesses by:

  • Providing reduced rent relief until 31 March 2021 for small and medium-sized tenants of Council-owned sites where need can be demonstrated
  • Further extending the date for the waiver on outdoor and footpath dining fees/rent until June 2021
  • Hiring an Economic Development Officer to work with small businesses on initiatives.

The financial assistance measures will be notified for 28 days before a final decision by Council on 28 September 2020.



Message from the Mayor

We know our local businesses have been hit hard during the pandemic and that small businesses are a vital part of our local community. Together we can help support our small businesses by shopping locally.

We are keen to continue the support we have already offered to small businesses, and this starts with finding out their priorities which will help inform our response. We also want to know the best way for Council to communicate with our small business owners.

We'd love to hear from local small businesses and invite them to complete this short survey. All responses will go in a draw to win a 1 hour free business coaching session.

Survey closes Friday October 30 2020

Susan Wynne - Mayor of Woollahra


Our support for local businesses

Woollahra Council was one of the first Sydney councils to move quickly in providing support to small businesses in March. To help reduce the economic impact of COVID-19 we launched relief measures valued at more than $5 million including:

  • Rent relief for 6 months for all small business tenants of Council-owned premises
  • For the same period, no fees charged to any small business in the local government area for health, hygiene, licensing and fire safety inspections
  • A waiver on all outdoor and footpath dining fees until December 2020
  • Parking meters were switched off to provide relief for customers in local commercial centres. Time restrictions still apply
  • We promoted Government economic stimulus packages and grants and installed colourful street banners for our commercial centres.

On 24 August Woollahra Council resolved to further support small businesses by:

  • Providing reduced rent relief until 31 March 2021 for small and medium-sized tenants of Council-owned sites where need can be demonstrated
  • Further extending the date for the waiver on outdoor and footpath dining fees/rent until June 2021
  • Hiring an Economic Development Officer to work with small businesses on initiatives.

The financial assistance measures will be notified for 28 days before a final decision by Council on 28 September 2020.



  • Your business has a vital role in keeping NSW COVID Safe

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    26 Aug 2020
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    Business has an essential role to play in keeping NSW COVID Safe.
    It is now compulsory for businesses in the hospitality industry and indoor gyms to have a COVID-19 Safety Plan and to be registered as a COVID Safe business.
    Inspectors are checking businesses; fines apply and businesses that don’t follow the rules may be shut down.

    Even if your business is not in hospitality or an indoor gym, we strongly advise you to complete a COVID-19 Safety Plan and register as a COVID Safe business to ensure you stay open and show your customers you take their safety seriously.

    > Register your business

    HOW WOULD YOU DO?

    9,327 NSW businesses have been visited by inspectors so far, 6% received a warning and 55% were given further COVID Safe guidance.


    What to do if COVID-19 is linked to your business

    Finding out that a COVID-19 case has been linked to your business can be stressful, so knowing what you need to do in advance can help.

    Here is the key information you need to know about infection control measures – including cleaning, ensuring you’re COVID Safe, resuming operations, and when your employees can return to work.

    Guidance for businesses


    How to request and negotiate a rent reduction

    A new step-by-step tool is available to make it easier for business owners who are having trouble paying rent due to COVID-19, to negotiate a new commercial lease.

    The tool helps tenants and landlords understand their rights and has tips on how to start a negotiation without the need for a third party.

    Request a rent reduction


    How to keep your business running through a crisis

    A wealth of useful information is available in the Australian Government ‘Guide to continuing your business’ so you can respond to current challenges and prepare for the future.

    It includes details on how to create your business continuity plan, where to find expert advice, help to manage debt, tools to turn your business into an online business, and effective marketing tips for connecting with customers.

    Create your continuity plan


    Are you worried about a second wave of COVID-19

    We’re keen to hear from business owners like you as we track how COVID is affecting business confidence.

    If you haven’t already, please answer our quick and anonymous 4 minute survey. Your feedback will help us understand where we need to focus.

    Tell us how you're feeling